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Posted | Thu, 17 Nov 2016 23:09 PM UTC
Thu, 17 Nov 2016 18:09 PM EST |
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Last Update | Fri, 18 Nov 2016 00:06 AM UTC (387 weeks ago)
Thu, 17 Nov 2016 19:06 PM EST |
Status | Closed |
Affected Data Center | Auckland |
Fri, 18 Nov 2016 00:04 AM UTC: We believe full service has been restored. If you are still seeing issues please let us know so we can check. Update @2317 UTC/1218 NZT: Data center were doing UPS maintenance. A contractor activated the wrong bypass switch. Resulting in loss of power. Single PSU servers may have been affected. Dual PSU servers should have been fine. Servers are restarting now and VMs are starting up. If you still see issues after 40 minutes please pop in a ticket. Thu, 17 Nov 2016 23:15 PM UTC: Datacenter has confirmed a power supply issue. They are investigating. Meantime we are working on getting all services restored. Several servers in our Auckland location have restarted unexpectedly. We are investigating the cause # |
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