Wed, 25 May 2022 02:30 AM UTC: Upstream has advised this was caused by a configuration change that was not applied fully to one edge device. This was due to a cut off remote connection. After re-validating that change the cause was identified and a fix applied. Processes have been updated to insure a check for this kind of event is performed.

Thu, 12 May 2022 03:35 AM UTC: a fix has been applied, pending further checks things seem to be better now. We will provide an update once the details are confirmed.

Thu, 12 May 2022 02:35 AM UTC: There appears to be a specific route that is impacting some NZ only customers. And only for some traffic. We are continuing to work with our upstream to diagnose and resolve the cause.

We have had a couple of reports from Wellington customers of issues reaching some services at our Auckland site. Details at this stage are limited but it could be related to a local ISP issue in Wellington,