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I've decided to use your company to host my website. I'd like you to know that the main thing that influenced my decision was the quick, cheery, and helpful support to my many questions. And could whoever is reading this email please forward it to some kind of supervisor/boss/owner so that they know the people on the front lines are doing a heckuva job that makes a *difference* to your company. Regardless, people never hesitate to complain, so I thought it would be nice to take a few minutes to say something nice.

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Drive replacement

PostedTue, 2 Apr 2024 22:46 PM UTC
Tue, 2 Apr 2024 18:46 PM EDT
Last UpdateTue, 2 Apr 2024 22:46 PM UTC (31 days ago)
Tue, 2 Apr 2024 18:46 PM EDT
StatusOpen
Affected Serverhost1477.rimuhosting.com

One of the HDD's is showing some bad sectors.  We have been unable to resolve using system tools, disk replacement is required.

There may be some increased IO during this process, see updates below.

Tue, 2 Apr 2024 22:43 PM UTC: Requested

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Network Improvement on AKL core router

PostedTue, 23 Apr 2024 22:53 PM UTC
Tue, 23 Apr 2024 18:53 PM EDT
Last UpdateTue, 30 Apr 2024 00:30 AM UTC (86 hours ago)
Mon, 29 Apr 2024 20:30 PM EDT
StatusClosed

11:30 AM April 30 NZST. The maintenance is complete.
09:30 AM, April 30 NZST. Work started.

This is a scheduled upgrade on core networking. It is part of the ongoing efforts to enhance network performance and ensure service resiliency.

Schedule:
- Start Time: 08:30 AM, April 30 (NZDT)
- End Time: 11:30 AM, April 30 (NZDT)

Impact:
Our network architecture includes redundant upstream paths. we do not anticipate any outage or disruption to our services during this change. You may experience routing through alternative paths as we carry out these enhancements. This is a standard procedure intended to maintain service continuity.

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