Home > Control panel > Operations notices > Dallas network issue

Related Links

Notice Links:

Notice

Dallas network issue

PostedThu, 10 Mar 2016 04:37 AM UTC
Wed, 9 Mar 2016 23:37 PM EST
Last UpdateThu, 10 Mar 2016 21:14 PM UTC (531 weeks ago)
Thu, 10 Mar 2016 16:14 PM EST
StatusClosed
Affected LocationDallas (TX)

Thu, 10 Mar 2016 21:13 PM UTC: We have not see any further problems from this. Congestion has cleared and latency is back to normal

Thu, 10 Mar 2016 06:38 AM UTC: A service on the upstream network was targeted with a large DDoS attack resulting in increased latency and packet loss. Datacenter engineers null routed the offending address and network is stable at this time.​ Please be aware that due to the size of the attack some network congestion may still be present, but should clear in the next hour or so.

Thu, 10 Mar 2016 05:20 AM UTC: The loass appears to be recurring. Continuing to investigate.

Thu, 10 Mar 2016 04:49 AM UTC: The issue appears to be resolved. Our internal network was unaffected, but it looks like something was causing packet loss upstream from us. We are waiting on further information from the provider.

We are tracking a significant amount of packet loss to our Dallas network. Working with our upstream there to figure out what is going on.

#

Keep You Updated?

Log in to subscribe to changes to this notice.

Set your operation notice contact details for future notifications.