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host630a.rimuhosting.com hosting stack upgrade

PostedTue, 2 Sep 2014 04:09 AM UTC
Last UpdateTue, 2 Sep 2014 04:09 AM UTC (12 hours ago)
StatusOpen
Affected Serverhost630a.rimuhosting.com

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host630a virtual machine's hypervisor host.

The upgrade requires about 1 hour of downtime.  We prep the host server.  Stop the VMs.  Upgrade the host server distro version and Xen server software.  Restart the host.  Then start the VMs back up.  The newer software versions are typically more stable and perform better.

The host upgrade does not change your VM's distro version or disk image or IP.

We have scheduled your host server upgrade to be performed over the off peak hours of Saturday evening (London Time)

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host1146.rimuhosting.com Restart

PostedSat, 30 Aug 2014 05:37 AM UTC
Last UpdateSat, 30 Aug 2014 07:16 AM UTC (81 hours ago)
StatusClosed
Affected Serverhost1146.rimuhosting.com

Update @0715 UTC: VMs starting up.  If you are still seeing any issues, please put in a support ticket?

Update @0644 UTC: Host restarted.  Doing the upgrade now.  ETA 40 minutes.

Update @0638 UTC: Host server is not responding.  Having it restarted.

host1146.rimuhosting.com is not responding normally.  Some VMs are not starting up properly.  And one VM is in a 'stuck' state.  The host appears to have hit a bug.

This issue is affecting users.  So we are going to stop the VMs.  Upgrade the host to the latest virtualization stack.  And restart the host.

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