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Rack Device Installation Maintenance

PostedMon, 3 Aug 2026 01:52 AM UTC
Sun, 2 Aug 2026 21:52 PM EDT
Last UpdateMon, 3 Aug 2026 21:36 PM UTC (14 hours ago)
Mon, 3 Aug 2026 17:36 PM EDT
StatusOpen
Affected service
  • 4.0.4701 Dallas
Affected LocationDallas (TX)

Mon, 3 Aug 2026 21:33 PM UTC, Per data center's request, the maintenance window has been rescheduled.
New Maintenance Window:
5 August 2026, 16:00–19:00 Dallas local time

As part of our ongoing infrastructure improvements, our remote-hands technicians will install and reposition devices within the affected rack.

Maintenance Window:
Start: 5 August 2026, 16:00 Dallas local time
End: 5 August 2026, 19:00 Dallas local time

Impact:
No service interruption is expected. However, due to the amount of cabling within the rack, there is a small risk that a connection could be disturbed accidentally while the devices are being moved.

If this occurs, the technicians will restore the affected connection as quickly as possible. We will monitor the services during the maintenance window and investigate any connectivity issues that arise.

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Scheduled power maintenance (Sydney)

PostedTue, 7 Jul 2026 19:46 PM UTC
Tue, 7 Jul 2026 15:46 PM EDT
Last UpdateTue, 7 Jul 2026 19:46 PM UTC (28 days ago)
Tue, 7 Jul 2026 15:46 PM EDT
StatusOpen
Affected LocationSydney

Our Sydney site team is completing power maintenance in the following window

Start time: 20 August 2026, 06:00 AEST
End time: 20 August 2026, 22:00 AEST

Detail: S1 Sydney will be conducting enhancement works to the electrical infrastructure. This will result in one out of the two power rails in each rack being de-energised whilst the work is carried out. Due to the high availability of our systems it will have no effect on any of our servers.

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