Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host435.rimuhosting.com virtual machine's hypervisor host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to the maintenance notice email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host375.rimuhosting.com virtual machine's hypervisor host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to the maintenance notice email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host359.rimuhosting.com virtual machine's hypervisor host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to the maintenance notice email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host304.rimuhosting.com virtual machine's hypervisor host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to the maintenance notice email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host305.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Saturday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host305.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Saturday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine host servers. This includes host305.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software to the most current version.  It does not change your server's distro version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off peak hours of Saturday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome to move your VPS to another host at your convenient schedule with the rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Hi.

We are upgrading the hosting stacks on some of our virtual machine
host servers. This includes host322.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software
to the most current version.  It does not change your server's distro
version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is
available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off
peak hours of Saturday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome
to move your VPS to another host at your convenient schedule with the
rimuhosting control panel, this can be done at:
https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can
co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Our monitoring has detected some drive health issues on the host2.bakop.com server.

We have replaced one drive, but another drive in the RAID array is giving poor performance.

We are making a backup of the data on the server.  And then we will replace the other failed drive.  While the backup is running the host2.bakop.com server will be unavailable.  With a single drive failure there would typically be no downtime.  With multiple drive issues we are taking a more cautious approach to to everything possible to preserve data, even if it does mean service availability is affected.

Update 21:00 UTC: host2.bakop.com is running, we are still working on the raid to get that sorted.

Update 21:59 UTC: The host raid set is now operating correctly and have not had any further issues.  We will be moving host2.bakop.com back on Sunday the 27th at 22:00 UTC.

Update 23:08 UTC: This work has been resheduled for the 4th August at 22:00 UTC.

Mon, 28 Jul 2014 02:33 AM UTC: this has been completed, VPSs are up
----------------------------------------------------------------------------
Mon, 28 Jul 2014 01:56 AM UTC: We are starting this
----------------------------------------------------------------------------
Hi.

We are upgrading the hosting stacks on some of our virtual machine
host servers. This includes host293.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software
to the most current version.  It does not change your server's distro
version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is
available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off
peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome
to move your VPS to another host at your convenient schedule with the
rimuhosting control panel, this can be done at:

https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can
co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Mon, 28 Jul 2014 01:44 AM UTC: The upgrade is completed and all VPSs are back online now. If you are seeing any issues please open a support ticket with us and we will address that asap.

Mon, 28 Jul 2014 01:10 AM UTC: This work has been started, we will update once the upgrade is complete.

Hi.

We are upgrading the hosting stacks on some of our virtual machine
host servers. This includes host263.rimuhosting.com virtual machine's hypervisor
host.

The upgrade updates the host server distro and virtualization software
to the most current version.  It does not change your server's distro
version or disk image or IP.

The upgrade requires about 1 hour of downtime.

We have a staff member, Juan, dedicated to the upgrades.  He is
available to run those upgrades during these hours:
1100-1600 NZT Sat - Wed
1700-2200 Dallas Time Fri-Tue

Your host server upgrade is scheduled to be performed over the off
peak hours of Sunday evening (Dallas Time).

If the upgrade time and date does not suit you, your are always welcome
to move your VPS to another host at your convenient schedule with the
rimuhosting control panel, this can be done at:

https://rimuhosting.com/cp/vps/move.jsp

Some downtime it is required for the VPS move to occur, and ips may change, options should be listed in the move page.

If you have any questions, please let us know by replying to this email.
Else pop into live chat at http://rimuhosting.com/chat.jsp and we can
co-ordinate timing with you.

Regards.

Juan.-
http://ri.mu - Startups start here. Hosting; DNS; monitoring; backups;
email; web programming

Update @0818 UTC: found an issue with one of the name servers (ns2) and corrected that.

Sat, 26 Jul 2014 07:53 AM UTC: A network ticket has been opened at our NY datacenter, we are continuing to investigate this issue.

We are currently tracking what looks to be significant packet loss that is affecting our ns1.rimuhosting.com name server. More information to follow.

Update @Thur the following week: Added another couple of links between our core and aggregation equipment (last week).  Network monitoring shows that the network is now performing a lot better.  Less packet loss, more bandwidth, faster downloads, more consistent download speeds.  Please let us know if you are seeing any networking issues.  Marking this one as resolved.

Update @Fri 2018 UTC: The extra uplink (total 2 x new links in the last two days) has been added added to our routing mix.

Update @Thu 0138 UTC: An extra uplink has been added and this has increased our capacity.  We are also looking at getting another uplink.

Update @Wed 0540 UTC: Our core networking uplinks are operating at near capacity.  This is likely the cause of some the issues we have seen reported.

We are working on an upgrade to add extra capacity (adding extra uplinks).  Please bear with us while that is implemented (if all goes well we expect that to be completed in the next 24 hours).

Update 00:25 UTC: Our datacenter has reported they are unable to find any issues with the upstreams at present.

We had a number of reports regarding packet loss at our Dallas datacenter.  We are investigating to find out what the issue is/was.