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This just to let you know that everything seems great in my new VPS and thanks for you speedy help. I am already impressed by the level of service, the fast replies to email and the fact that standard setup for webmin is using ssl ! Its a Sunday here in Indonesia, I never dreamed that I could achieve the purchase and setup all within the couple of hours you guys have delivered in. And that was with problems at my end with payments! Access seems fast even on my slow connection speed, wow. Again, thanks and good job!

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Auckland network maintenance (informational)

PostedThu, 23 Jul 2015 02:27 AM UTC
Last UpdateMon, 27 Jul 2015 22:35 PM UTC (35 hours ago)
Affected Data CenterAuckland

Monday, 3 August 2015 10:00 p.m - Tuesday 4am NZT
Our network provider is making some configuration changes to network feeds that may be visible via a few short periods of packet loss to some services.  Customer-facing impact should be limited to one or two traffic disruptions for RSTP reconvergence, lasting only a few seconds each.

Tuesday, 11 August 2015 1:00 a.m. - 3am NZT:
Work is being carried out physically near our core network feed to move some large network gear. No service impact is expected as the work does not impact any device actually carrying our traffic. However it should still be considered as an at-risk window for the duration of the work.


Monday, 27 July 2015 10:00 p.m - Tuesday 4am NZT
As part of ongoing efforts to improve network reliability, our network provider is making some hardware changes to its network. This stage will involve the repositioning of selected physical links on the core network. Due to our redundant network design, we do not expect that any of our services will be affected, however the network should be considered at risk during this window.

Update: This maintenance was completed without mayor issues.


Dallas Network Issue

PostedFri, 24 Jul 2015 21:13 PM UTC
Last UpdateFri, 24 Jul 2015 21:13 PM UTC (108 hours ago)

We are receiving reports of slow throughput and/or packet loss via some routes to our Dallas network.

We have opened a ticket with our upstream while we continue to investigate.