The following are just some of the things we have done for our customers:
Our goals are to be honest, upfront, straightforward, work in the customers' best interest, and provide service that delights.
At RimuHosting we work really hard to never say 'no'. We try to help our customers in any way we can to make their hosting setup work the way they need it to.
“These guys know their stuff, whether it's RoR, Java, ... I recommend them to all my friends and customers and they are so happy with Rimuhosting they are doing the same thing.”
“By the way, you guys are awesome and have the best response time of any company I've ever worked with. And I've worked with HP, IBM, etc. all on supposed "Tier 1" accounts. Those were full of epic fail.”
“Thank you very much for all your help. You guys spoil me. Excellence is so rare in customer service these days and it's a delight to receive it so consistently from you!”
“You guys need a paypal tip jar. I love rimu, you guys are great techs, and your VPS setup is keen”
“You guys rock. There is no one out there who takes better care of Rails developers. Everything in your Rails stack Just Works.”
“Because of your Rails Stack install, you saved me HOURS of time, and I had my app running in less than 30 minutes! That was cool.”
“The BBC are hosting their cutting edge projects at Rimu, and we're very happy with the service.”
- Ian Forrester (Producer, BBC)
“I feel I should mention - you guys continue to be a joy to work with. Thanks for running such a terrific company.”
“Thanks! I can really get used to this [kind of support]! You guys are the best. You should see what passes for support at some of your competitors' sites!”
“It's been a few months since I've joined Rimu and just wanted to say, it's absolutely amazing. The vps I have is quicker than any of my rackmount poweredge's!! The servers fire up instantly, the network is great, the uptime is amazing. Last but not least, the support. My gosh you guys are amazing! Thanks!!!!”
“Typical Rimu service - more than I asked for, and I learned something new in the process. You guys are fantastic. Thank you.”
“Thanks very much for explaining to me what was going on and taking care of it. I really wasn't expecting that, but thank you very much. My second day with a VPS with Rimu and I can now really understand why your customers rave about you!”