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Thanks for working with Jonathan to get this fixed. I love coming back from a trip without internet access to see that you guys are willing to work closely with us to get this type of problem resolved.

- Mike (after we sorted out some hardware issues on his dedicated server, including RAID array recoveries so he did not lose data) (#150/338)
Home > Support > Notices > NY network device scheduled updates

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NY network device scheduled updates

PostedFri, 21 Oct 2016 23:17 PM UTC
Fri, 21 Oct 2016 19:17 PM EDT
Last UpdateWed, 26 Oct 2016 00:25 AM UTC (391 weeks ago)
Tue, 25 Oct 2016 20:25 PM EDT
StatusClosed
Affected Data CenterNew York

Wed, 26 Oct 2016 00:23 AM UTC: According to our records this work has been completed

We have been advised that our NY datacenter is going to be performing a number of router software updates. The work is scheduled to take no more than 30 minutes.

START: 6:00pm Wed, Oct 26 2016 NY time (10:00pm Wed, Oct 26 2016 UTC)
END: 6:30pm Wed, Oct 26 2016 NY time (10:30pm Wed, Oct 26 2016 UTC)

The network is expected to work as normal while this work completes, but some users may see packet loss or degraded network performance while routes converge along alternate paths.

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