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Home > Support > Notices > Low level international packet loss from Dallas

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Low level international packet loss from Dallas

PostedWed, 17 Sep 2014 22:38 PM UTC
Wed, 17 Sep 2014 18:38 PM EDT
Last UpdateWed, 17 Sep 2014 23:24 PM UTC (503 weeks ago)
Wed, 17 Sep 2014 19:24 PM EDT
StatusClosed

Wed, 17 Sep 2014 22:46 PM UTC: Normal service should be restored. If anyone is seeing ongoing issues please do let us know. The datacenter reported there was a large ddos attack against another of its customers (8+ gig and climbing). They isolated that and will be actively checking to make sure it does not recur.

Wed, 17 Sep 2014 22:45 PM UTC: We beleive this has been narrowed down to a routing issue across one provider near Dallas. We have opened a ticket with our upstream to see if that can be isolated in order to restore full service

We are currently tracking an issue that appears to be causing some low level packet loss for some international traffic to Auckland.

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