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No support needed, I just wanted to thank your company and expert staff for such a wonderful hosting solution. I've always had a shared host with some other company and have always had nothing but problems, headaches, and frustration. Customer support and uptime were at an all time worst when I was refered to rimuhosting by a friend. Since then I have had nothing a wonderful experiance. I didn't need to know anything about owning my first vps as there was always someone standing by to answer my questions. Your staff even went as far as creating an AOL Instant messenger username to speak to me one on one to sort out my issues and get my site up and running. Thank you for such an awesome experiance and although the prices were slightly higher than the other ones I had researched, even though you offered me a slight bump in space and memory, I know understand that I am paying for top level customer service at its best which I have never seen with any other host. I'll be sure to place a 'hosted by' link on my site.
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Posted | Fri, 20 Nov 2009 18:52 PM UTC
Fri, 20 Nov 2009 13:52 PM EST |
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Last Update | Sun, 22 Nov 2009 14:48 PM UTC (753 weeks ago)
Sun, 22 Nov 2009 09:48 AM EST |
Status | Closed |
Affected Data Center | Dallas (TX) |
We are currently seeing some connectivity issues to parts of our Dallas datacenter network. We are working to isolate the cause of that now. Update: There was a server in our network that had been exploited and was causing a denial of service. We have resolved that. And we are looking at increasing the network capacity to avoid this being a problem in the future. It only affected a minority of servers, those not on our gige network feed. Update @1947UTC: We detected another flood. We have found the source and stopped that. Packet loss has returned to normal levels. # |
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