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Dallas-Sydney route issue

PostedWed, 11 Mar 2026 03:05 AM UTC
Tue, 10 Mar 2026 23:05 PM EDT
Last UpdateWed, 18 Mar 2026 19:55 PM UTC (4 weeks ago)
Wed, 18 Mar 2026 15:55 PM EDT
StatusClosed

Wed, 18 Mar 2026 19:54 PM UTC: Routing has been stable since this event. We will continue to work with our upstream on any improvements

Wed, 11 Mar 2026 04:40 AM UTC: Routing has now recovered and is stable. The issue was related to upstream internet routing and has been escalated to our upstream provider. Their ticket indicates the routing has recovered, and we are awaiting the investigation results.

Wed, 11 Mar 2026 03:18 AM UTC: route is failed again. Our sides of the network look healthy. Escalating enquiries to our upstream peers

Wed, 11 Mar 2026 03:15 AM UTC: normal traffic appears to have been restored.

We are observing a route issue affecting some international traffic. Specifically between our Dallas and Sydney sites. Investigating

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