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Dallas - Core Network Maintenance

PostedTue, 2 Aug 2022 22:04 PM UTC
Tue, 2 Aug 2022 18:04 PM EDT
Last UpdateTue, 2 Aug 2022 23:12 PM UTC (6 days ago)
Tue, 2 Aug 2022 19:12 PM EDT
Affected Data CenterDallas (TX)

Dallas datacenter will be doing Core Network Maintenance on the 14-Aug-2022 from 01:00 to 07:00.
The work as planned will have no impact.


Aukland server restarts

PostedFri, 5 Aug 2022 00:01 AM UTC
Thu, 4 Aug 2022 20:01 PM EDT
Last UpdateFri, 5 Aug 2022 00:37 AM UTC (105 hours ago)
Thu, 4 Aug 2022 20:37 PM EDT

Fri, 5 Aug 2022 00:31 AM UTC: Datacenter confirmed a secondary circuit lost power briefly when utility power had an outage. We are not aware of any customer visible impact from that.

However additionally we observed a network device that should be redundantly cabled restarted at the same time. Due to our network design, service did not suffer, but our network team will be be improving that cabling asap.

We have observed several single PSU machines restarting unexpectedly. Investigating


PSU Replacement on Switch139

PostedFri, 8 Jul 2022 00:36 AM UTC
Thu, 7 Jul 2022 20:36 PM EDT
Last UpdateSun, 31 Jul 2022 23:51 PM UTC (8 days ago)
Sun, 31 Jul 2022 19:51 PM EDT
Affected Data CenterDallas (TX)

Switch139 currently serving 2 cabinets (4.1.5996 and 4.1.5997) has a faulty PSU. To ensure we have redundancy we will replace the faulty PSU on Monday 11/07/2022 20:00 - 21:00 Dallas time. There shouldn't be any downtime and minimal risk to all the servers.

01/08 - New parts received. Waiting on our client to provide a time to replace faulty PSU.