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Scheduled Network Maintenance - Network Redundancy Enhancement

PostedTue, 12 Aug 2025 01:05 AM UTC
Mon, 11 Aug 2025 20:05 PM CDT
Last UpdateTue, 12 Aug 2025 01:05 AM UTC (12 hours ago)
Mon, 11 Aug 2025 20:05 PM CDT
StatusOpen
Affected LocationBrisbane

As part of our ongoing network improvements, we will perform a change to enhance network redundancy.

Maintenance Window:
Start: 14 Aug 2025, 21:00 UTC
End: 15 Aug 2025, 00:00 UTC

Impact:
No downtime is expected, as our redundant network design will maintain service continuity. Customers may notice routing path changes during the work.

We will provide an update once the maintenance has been completed.

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Redundant power troubleshooting

PostedTue, 12 Aug 2025 00:33 AM UTC
Mon, 11 Aug 2025 19:33 PM CDT
Last UpdateTue, 12 Aug 2025 00:33 AM UTC (12 hours ago)
Mon, 11 Aug 2025 19:33 PM CDT
StatusOpen
Affected services
Affected LocationDallas (TX)

We will be troubleshooting a redundant power supply on this server over the next 24 hours.

This work is not expected to cause any outage, as the server has dual PSUs and will remain powered throughout the process.

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Port maintenence

PostedTue, 12 Aug 2025 00:30 AM UTC
Mon, 11 Aug 2025 19:30 PM CDT
Last UpdateTue, 12 Aug 2025 00:30 AM UTC (12 hours ago)
Mon, 11 Aug 2025 19:30 PM CDT
StatusOpen
Affected services
Affected LocationDallas (TX)

To achieve the maximum negotiated speed from this server's network connection, we will be troubleshooting the Ethernet port over the next 24 hours.

This may involve actions such as reseating/swapping cables or changing switch ports, which could cause short network interruptions of up to one minute at a time.

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