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Cabinet 2998/3998 Upgrade

PostedWed, 12 Jul 2023 22:20 PM UTC
Wed, 12 Jul 2023 18:20 PM EDT
Last UpdateThu, 21 Sep 2023 11:36 AM UTC (10 days ago)
Thu, 21 Sep 2023 07:36 AM EDT
Affected Data CenterDallas (TX)

Update 21/09 - Cabinet 3998 has been rescheduled for the 11th October as requested by Meraki

Update 01/09 - Cabinet 2998 has been completed, Cabinet 3998 is postponed until further notice

Update 01/08 - Cabinet 2998 has been scheduled for 2nd of August 2023 between 20:00 and 23:59

Update 18/07 - Meraki has requested we schedule this for the 2nd of August and the second cabinet would be done on the 9th of August

This will be planned cabinet upgrades for cabinets 2998 and 3998. Scheduled dates will either be 26th of July or 2nd of August depending on clients available time slots.
This maintenance notice will be updated with time once finalised.


host1140.rimuhosting.com operations notice

PostedThu, 28 Sep 2023 23:08 PM UTC
Thu, 28 Sep 2023 19:08 PM EDT
Last UpdateThu, 28 Sep 2023 23:08 PM UTC (70 hours ago)
Thu, 28 Sep 2023 19:08 PM EDT
Affected Serverhost1140.rimuhosting.com

host1140.rimuhosting.com restarted during adjacent work. It is back online and all services are responding normally again.

Cause: The server has redundant PSUs. The primary power connection was bumped. And the server lost power. The secondary connection to the server appears to have lost power completely at the same time. Possibly due to a failing PSU. We will work on a plan to resolve that, under a separate notice.


host1465.rimuhosting.com operations notice

PostedThu, 28 Sep 2023 22:21 PM UTC
Thu, 28 Sep 2023 18:21 PM EDT
Last UpdateThu, 28 Sep 2023 23:04 PM UTC (70 hours ago)
Thu, 28 Sep 2023 19:04 PM EDT
Affected Serverhost1465.rimuhosting.com

Thu, 28 Sep 2023 23:01 PM UTC: This was completed without incident

host1465.rimuhosting.com has some power cabling that needs to be corrected

Detail: when the server was moved recently, power cabling was poorly run. It now needs to be moved before we can complete other nearby work safely

Impact: This server has redundant power, only one cable at a time will be moved. We expect no impact from this work.

When: This is being started now.


Core Network Upgrade

PostedTue, 19 Sep 2023 00:49 AM UTC
Mon, 18 Sep 2023 20:49 PM EDT
Last UpdateThu, 21 Sep 2023 11:35 AM UTC (10 days ago)
Thu, 21 Sep 2023 07:35 AM EDT
Affected Data CenterLondon

Update 21 September - This move has been completed

Hi there
We are working on a project to condense and improve the cabinet setup for our servers. To support this we have scheduled moving to a new core networking environment
Due to the high availability we do not anticipate any down time, however users may experience delay or timeouts during this time.
This is scheduled to happen on Thursday 21th between 9am and 1pm UTC.
After the move the server will be running exactly as it is now. We will not change IP addresses or anything else there.
Let us know if you have any questions or concerns, or need something different.


London server moves

PostedFri, 15 Sep 2023 03:39 AM UTC
Thu, 14 Sep 2023 23:39 PM EDT
Last UpdateTue, 19 Sep 2023 03:59 AM UTC (13 days ago)
Mon, 18 Sep 2023 23:59 PM EDT

Tue, 19 Sep 2023 03:58 AM UTC: This change has been completed.

Tue, 19 Sep 2023 01:19 AM UTC: Chassis moves are completed and remote hands are standing down. We have one small impacting change pending.

Mon, 18 Sep 2023 23:43 PM UTC: The first set of servers is complete. Working on the remaining ones now.

Mon, 18 Sep 2023 20:55 PM UTC: This will be starting shortly. Updates to follow.

We are working on a project to condense and improve the cabinet setup for our servers. To support that we have scheduled moving selected host server chassis to an alternate cabinet.

Action: VPSs on the server will be stopped, the server will be powered off, unracked, moved to the new cabinet, then reracked and connected before being powered up as normal. We anticipate downtime of around 30-90 minutes for an affected server while that is completed.

Schedule: 18th or 19th September after 9pm UTC. Impacted customers will receive a email directly.