Home > Support

How can we Help?

Network Status: Get up to the minute information on any events affecting our servers or networks.

Submit a Support Ticket: Do you have a question or feedback for us?  Got a problem with your server?  Here's where you go!

Sales Questions: Got a question about our service?  Want to tell us what you're looking for? Fill out this short feedback form, and you'll get a prompt reply from one of our friendly, experienced support team.

Control Panel: If you have an account with us, log into this control panel to manage your server, update your account details, and view your payment receipts.

HOWTO Articles: Want to know how to configure your DNS server or setup email?  Browse our HOWTO List.

Ordering and Billing: This section explains the ordering process.  And when and how we bill you.  You'll also find information on how to cancel your service.