Incredible!!!! Thank you SO much for the fast and extremely appreciated response. I was watching the site as you were doing the work - getting quite excited, I might add, as I watched the site do things that I'd not yet been able to do. Your explanation was extremely helpful!! Some reps might not have taken the time to explain those things, but I know have more knowledge which will hopefully help me prevent from doing things like this in the future, and thus preventing a ticket to you. :)