No support needed, I just wanted to thank your company and expert staff for such a wonderful hosting solution. I've always had a shared host with some other company and have always had nothing but problems, headaches, and frustration. Customer support and uptime were at an all time worst when I was refered to rimuhosting by a friend. Since then I have had nothing a wonderful experiance. I didn't need to know anything about owning my first vps as there was always someone standing by to answer my questions. Your staff even went as far as creating an AOL Instant messenger username to speak to me one on one to sort out my issues and get my site up and running. Thank you for such an awesome experiance and although the prices were slightly higher than the other ones I had researched, even though you offered me a slight bump in space and memory, I know understand that I am paying for top level customer service at its best which I have never seen with any other host. I'll be sure to place a 'hosted by' link on my site.