If you have a server in Dallas then we will be offering hosting credits for the power outage affecting servers on 10 August.
We are working on a form that will let you add your hosting credit. We expect to have that up and running shortly. Definitely before the end of the month. Check here around 19 August for a status update.
Not all customers were impacted the same way. For some the impact was greater than others. What do you feel would be an appropriate credit for the impact on your server(s)? Email us and let us know.
Or if you just want us to add a credit right away, email us and we will do it manually for you.