I've been fighting with [some host] for weeks trying to get more than 1-sentence answer out of support for help. [some other host] is a bit more responsive, but they are a little slow for me and not a VPS. Then Rimu? I signed up, and in the "comments" box mentioned what I planned on doing with the VPS... 20mins later I get a personalized email from [one of our support staff] saying he has *already set everything up*. It just about blew my mind. You have managed to run the company in such a manner that it is growing, but the quality isn't going to hell in a hand basket.