I am writing to say that I am absolutely floored with the exceptional support I was given. The account was setup in just over an hour. I had a technical problem connecting to my new VPS. After an hour or so of troubleshooting, the problem was resolved. The problem was NOT WITH THEIR SERVICE, it was a configuration issue with the ssh client on my Mac. Instead of getting the standard "it's not our problem" so often heard from IT support people, Peter of Rimu patiently helped to resolve my issue. I've been an IT consultant and developer for over ten years, and I've never had such a good support experience. Print it on a sign, put it on your website, take an ad out in the local paper - I say you guys are great, and I hope for the success of your business.