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Home > Support > Notices > Auckland data center network issues

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Auckland data center network issues

PostedThu, 19 Dec 2013 17:15 PM UTC
Last UpdateThu, 19 Dec 2013 17:48 PM UTC (275 weeks ago)
StatusClosed
Affected Data CenterAuckland

We are seeing hosts in the Auckland data center not being reachable. We are looking into this issue. We will post update on this notice below.

UPDATE Thu, 19 Dec 2013 17:30 PM UTC: The hosts are now reachable. We will be investigating this issue further to determine its root cause.

UPDATE Thu, 19 Dec 2013 17:40 PM UTC: We have an update from the datacenter staff, the cause of the outage was upstream provider Vocus, apparently during in a scheduled maintenance for another customer, the connection to our datacenter was knocked over. Things are back to normal now.

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