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Dallas network issue

PostedThu, 13 Sep 2012 02:37 AM UTC
Last UpdateThu, 13 Sep 2012 05:59 AM UTC (474 weeks ago)
StatusClosed
Affected Data CenterDallas (TX)

Currently seeing network issues affecting some of our servers.  We are investigating.

Looks like a core switch is down affecting about 4 cabinets.  Working on resolving the network issue.

Update @UTC 1517: Replacing a core switch with a spare.

Update @UTC 1527: All public networking should be restored now (cross links moved to different switches).  Private networking to some cabinets is still affected.  Waiting on the replacement switch to be racked to resolve those.

Update @1628: Our network engineer reported some networking issue when the new switch joined the stack.  This caused a network blip which affected other servers.  He is investigating.

Update at @1700: The network stack failed when the new switch joined it.  The public network for a number of cabinets is now affected.  Our network engineer is re-setting up that stack.

Update @1725: Stack has been re-setup.  Some switches in our cabinets need a manual push in order to pass traffic again.  More and more servers coming back up over the last couple of minutes.

Update @1740: All network issues should now be resolved.  Let us know if you are experiencing any problems still?

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