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Home > Support > Notices > London network packet loss

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London network packet loss

PostedMon, 28 Jun 2021 16:33 PM UTC
Last UpdateTue, 29 Jun 2021 03:31 AM UTC (13 weeks ago)
StatusClosed
Affected Data CenterLondon

Mon, 28 Jun 2021 21:36 PM UTC: No further issues have been seen. We are documenting a mitigation plan for future events like this.

Mon, 28 Jun 2021 17:22 PM UTC: The traffic appear to have mostly subsided now, and normal service is restored. We are continuing to monitor this and working further with our upstream.

Mon, 28 Jun 2021 16:53 PM UTC: There is a traffic flood targeting one one of our customers. We are working to identify the target and isolate that from our network to clear things up for everyone else while we investigate further.

We are seeing intermittent connectivity issues affecting our London site. Working with our upstream to discover and resolve the issue.

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