Order VPS Hosting
Order a VPS, Semi- dedicated or Dedicated server in Dallas, London or Australia.

Get Assistance
Ask our support team about your hosting requirements.


Host where the staff takes pride in making customers happy

Rimu is first-class and we are delighted with your service. How many hosting services contact their customers to offer more value for the same price? That is definitely contrary to our past experiences with other hosting providers. Please pass our kudos to your whole company, and thanks for the heads-up on the free memory!

- John (after we increased his server memory) (#20/333)
Home > Support > Notices > Connectivity issue at NZ datacenter

Related Links

Notice Links:

Notice

Connectivity issue at NZ datacenter

PostedTue, 14 Sep 2010 22:17 PM UTC
Last UpdateWed, 15 Sep 2010 00:25 AM UTC (592 weeks ago)
StatusClosed
Affected Servershost808.rimuhosting.com , host848.rimuhosting.com , host849.rimuhosting.com , host867.rimuhosting.com
Affected Data CenterAuckland

We are seeing some servers not responding at the NZ datacenter. At this stage we are not aware of any scheduled maintenance, and have opened an emergency notice to work out what is occurring.

Update: We received confirmation that a technician is investigating this now.

Update 11:03:19 PM UTC: A PDU (power distribution unit/power strip) issue has been identified in the rack that house some of our servers. That has been repaired and servers are coming back up now.

Update 11:20:00 PM UTC: We are still working on shared host 808, the PSU failed on that as a result of the outage and is being replaced. All other servers should be responding now.

Update @11:45: re host808 power supply swapped, host server pinging, VPS are scheduled to come up next.
Update @12:20: re host808 all VPSs should be up and running again. A raid array on the host is rebuilding so io performance may be reduced for the next 3-4 hours while that completes. We will continue to monitor this and the other servers in this datacenter

#

Keep You Updated?

Log in to subscribe to changes to this notice.

Set your contact details for future notifications.