Order VPS Hosting
Order a VPS, Semi- dedicated or Dedicated server in Dallas, London or Australia.

Get Assistance
Ask our support team about your hosting requirements.


Host where the staff takes pride in making customers happy

Just a simple remark on your mail backup service : great!!!

- Guillaume (after discovering a new service we offer) (#250/331)
Home > Support > Support statistics

Support Queue Snapshot

Currently in the Support Queue4
Currently Being Worked On0
Unread0

Support Queue Statistics

Over Last 12 hours 30 days
Received11287How many requests we have received from customers (including ones to which we have yet to respond)
Seen In8 minutes16 minutesTime before the request is seen and prioritized
Staff Started Working On Requests In53 minutes243 minutesTime between receiving the request and us starting to work on it
Time To Handle Request37 minutes39 minutesTime between starting to work on a request and sending off the reply
Responded In53 minutes5 hoursTime from when we received the request to when we responded to it

The times listed are the times to deal with most (70%) of the requests.

About This Page

How our support system works: