Order VPS Hosting
Order a VPS, Semi- dedicated or Dedicated server in Dallas, London or Australia.

Get Assistance
Ask our support team about your hosting requirements.


Host where the staff takes pride in making customers happy

I looked through your customer testimonials and I couldn't see a gushing quote from me on it anywhere! What gives? I'm going to have to stop gushing ....

- Will (long time customer. Keep up the gushing, we love positive feedback! (#62/331)
Home > Support > Support statistics

Support Queue Snapshot

Currently in the Support Queue22
Currently Being Worked On0
Unread0

Support Queue Statistics

Over Last 12 hours 30 days
Received25217How many requests we have received from customers (including ones to which we have yet to respond)
Seen In10 minutes21 minutesTime before the request is seen and prioritized
Staff Started Working On Requests In95 seconds233 minutesTime between receiving the request and us starting to work on it
Time To Handle Request113 seconds28 minutesTime between starting to work on a request and sending off the reply
Responded In15 minutes6 hoursTime from when we received the request to when we responded to it

The times listed are the times to deal with most (70%) of the requests.

About This Page

How our support system works: