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While Rimu's site isn't the best to look at, within 10 seconds I can find *in depth guides* to running and installing almost any service I would consider. Go to more "corporatey" sites like G*****y or L*****b, and it will take you 5mins to find the FAQ and 10mins to realize it was outsourced and written by a marketing graduate. Totally useless.

- Riyad (On our website. One day we'll make it pretty. Promise!) (#189/330)
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Support Queue Snapshot

Currently in the Support Queue6 Items
Currently Being Worked On2
Typical Response Time148 minutes

These figures are for all of our current work queue (for all customers, not just you).

Typical Response Time1: Over the last 1 day we have responded to most (70%) requests from customers in 48 minutes.

More support stats?