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Dallas monitoring/route issue

Posted	Thu, 29 Oct 2020 01:06 AM UTC Wed, 28 Oct 2020 21:06 PM EDT
Last Update	Thu, 29 Oct 2020 19:52 PM UTC (183 weeks ago) Thu, 29 Oct 2020 15:52 PM EDT
Status	Closed
Thu, 29 Oct 2020 19:50 PM UTC: This was caused by a route that was incorrectly added during maintenance the night before. Once the issue was found and the route removed traffic resumed as normal. Thu, 29 Oct 2020 04:43 AM UTC: Connectivity is restored. We have asked for details of the root cause. Thu, 29 Oct 2020 04:42 AM UTC: Our upstream provider is still investigating. The following subnets are known to be affected: 72.249.36.0/24 72.249.37.0/24 72.249.38.0/24 72.249.39.0/24 Thu, 29 Oct 2020 01:22 AM UTC: The route issue only affects some traffic sources. Our upstream has acknowledged the issue, we are currently waiting for a further update. We are tracking an issue with our monitoring in Dallas, and a related route issue affecting a small number of IPV4 addresses. Working with our upstream to understand the issue better. #